Putting heart into systematic, preventive health care.
Tamworth, September 2019:
I was picked up at Tamworth airport and driven to my hotel by a professional driver, a lovely guy, aged probably in his early 30’s. We chatted and he asked me why I was visiting his town. When I told him Hunter New England has the highest incidence of preventable deaths from heart disease in NSW and myself and many health professionals were all there to work together to try to change that – to ‘Save 2000… Continue reading
Christmas 2018 blog
Merry Christmas & Reflections on 2018
As I prepare for my 56th flight of the year to return home for a Christmas break I reflect on the reasons why 2018 has been one of my favourite years in this 12th year of running my business. For me the reason is the connection to people.
No doubt the reason I am feeling even more connected to people this year is because we did more consulting, more in-practice and online customised… Continue reading
US ‘person-centred’ study tour part 3: New York
What an incredible experience New York was! Visits included 2 Urgent Care centres, 4 Pharmacies (which have to be seen to be believed), a Physical Therapy centre (Physio) and the famous Mount Sinai hospital. From my 3-state tour I now have 35 pages of notes (and 400 photos) but to summarise, my top 5 learnings were:
- Health care roles are evolving It is common for patients to see at least 3 clinicians in one visit. A patient in the… Continue reading
US ‘person-centred’ study tour part 2: Georgia
I am very privileged to be on this US ‘person-centred’ study tour (see prelude & part 1 of tour here) with a clinician who has worked half their life in Australia and half in Georgia, USA. They currently work in the US and have joined me on this tour which is both enlightening and also opening many extra doors, enabling detailed insights into US systems and the impact of recent large-scale patient-centred healthcare reforms.
Family and… Continue reading
Ensuring health equality for all
Way back in 1988 I worked in a homeless shelter in Atlanta, USA. I was young, naive and exploring the world. Staying with family living in Georgia, I was not allowed to work legally so I volunteered at a refuge for homeless women and children. It is an understatement to describe this experience as an eye-opening, ideal-shattering experience.
In the 4 months I worked at the shelter I met dozens of women and children who were homeless. Their stories were… Continue reading
The patient consumer client-centred primary healthcare medical home practice clinic neighbourhood
Health Care Homes – Blog 1 of 4 part series
What Practice Managers need to know:
- The way we provide healthcare in Australia is changing.
- Differing models are being trialled.
- Practices that evolve and adapt will be the ones who survive.
Some of the reasons major change is needed:
- Our patients are living longer with complex health needs.
- Medicare in its current form is unsustainable.
- Prevention, continuity of care and improved co-ordination is vital for health improvement.
- Patient expectations… Continue reading
My Health Record is now an ‘Opt-out’ System
Train IT Medical Principal Katrina Otto’s interview with HotDoc
My Health Record is a digital record allowing a patient to access a summary of their health information securely online. The record can also be accessed by health practitioners who are directly involved with the patient. This year there is a My Health Record Expansion Program being implemented across Australia. We spoke to Katrina Otto, an official My Health Record trainer, to find out more about how the new system… Continue reading
Bp Premier Indigo: – Good news for Recalls & Reminders!
Following on from our earlier blog ‘Recalls and Reminders – why is it so hard?’ we are pleased to advise that the recent release of Bp Premier (Indigo) has 3 new features which should help Bp Premier clinical software users significantly improve their ‘Recall and Reminder’ system:
1. Reminder Comments
It is now possible to add a comment to a reminder when it is created. The comment is only for clinicians ie it will not appear on any patient communication.… Continue reading
2017 Reflections & Christmas greetings
2017 Reflections
Each year I like to take the time to write a Xmas blog post because it gives me the opportunity to reflect on the past year and consider what has been achieved. I am a big believer in celebrating successes and evaluating in order to make improvements.
We’re loving the fact quality data is now a hot topic in health. This has meant an even busier year for myself and my wonderful team which has grown with… Continue reading
Free Resources – In case you missed them
In this blog we are highlighting the many free resources we have developed with our customers in mind.
We know from the feedback we receive that our educational resources are highly valued and regarded by many of you as a source of learning and expertise that is unavailable elsewhere. We aim to keep making resources available for free for you for as long as possible.
Just in case you have missed some of our recent and most popular… Continue reading
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