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Best Practice

Putting heart into systematic, preventive health care.

Tamworth, September 2019:

I was picked up at Tamworth airport and driven to my hotel by a professional driver, a lovely guy, aged probably in his early 30’s. We chatted and he asked me why I was visiting his town. When I told him Hunter New England has the highest incidence of preventable deaths from heart disease and myself and many health professionals were there to all to work together to try to change that – to ‘Save 2000 Hearts’… Continue reading

Christmas 2018 blog

Merry Christmas & Reflections on 2018

As I prepare for my 56th flight of the year to return home for a Christmas break I reflect on the reasons why 2018 has been one of my favourite years in this 12th year of running my business. For me the reason is the connection to people.

No doubt the  reason I am feeling even more connected to people this year is because we did more consulting, more in-practice and online customised… Continue reading

US ‘person-centred’ study tour part 2: Georgia

I am very privileged to be on this US ‘person-centred’ study tour (see prelude & part 1 of tour here) with a clinician who  has worked half their life in Australia and half in Georgia, USA. They currently work in the US and have joined me on this tour which is both enlightening and also opening many extra doors, enabling detailed insights into US systems and the impact of recent large-scale patient-centred healthcare reforms.

Family and… Continue reading

Bp Premier Indigo: – Good news for Recalls & Reminders!

Following on from our earlier blog ‘Recalls and Reminders – why is it so hard?’ we are pleased to advise that the recent release of Bp Premier (Indigo) has 3 new features which should help Bp Premier clinical software users significantly improve their ‘Recall and Reminder’ system:

1. Reminder Comments

It is now possible to add a comment to a reminder when it is created. The comment is only for clinicians ie it will not appear on any patient communication.… Continue reading

Recalls & Reminders – why is it so hard?

Why do so many practices have difficulty designing and using an effective recall and reminder system that doesn’t end up in an unworkable mess?

Make sure your practice system is designed with the following characteristics in mind and you will have a safer and more effective recall and reminder system:

Collaborate as a practice team and design one clear practice-wide system followed by all staff

Separate ‘recalls’ from ‘reminders’ to make your practice system more manageable:

Recalls = ‘clinically… Continue reading

2017 Reflections & Christmas greetings

 

2017 Reflections

Each year I like to take the time to write a Xmas blog post because it gives me the opportunity to reflect on the past year and consider what has been achieved. I am a big believer in celebrating successes and evaluating in order to make improvements.

We’re loving the fact quality data is now a hot topic in health. This has meant an even busier year for myself and my wonderful team which has grown with… Continue reading

Free Resources – In case you missed them

In this blog we are highlighting the many free resources we have developed with our customers in mind.

We know from the feedback we receive that our educational resources are highly valued and regarded by many of you as a source of learning and expertise that is unavailable elsewhere.  We aim to keep making resources available for free for you for as long as possible.

Just in case you have missed some of our recent and most popular… Continue reading

The New Cervical Screening Test & your Practice Recall and Reminder system

What you need to know if you use MedicalDirector or Best Practice Software for your Recalls and Reminders.

Cervical Screening Program Changes as of 1/12/17:

The two-yearly Pap test for women aged 18 to 69 will be replaced by a five yearly Cervical Screening Test (CST) for women aged 25 to 74. Key changes include:

    • your recall and reminder system!!
    • the age at which screening starts will increase from 18 years to 25 years
    • self-collection option for under screened or… Continue reading

Learning is a process not an event

Learning is a process not a single event. That’s what we say regularly at Train IT Medical. Adult learners really need a multi-faceted, ongoing approach to continual learning.

Employees who receive training are significantly more productive than those who don’t receive training.

“A recent survey indicates that 40 per cent of employees who receive poor job training leave their positions within the first year. They cite the lack of skills training …” eLearning.com We also find, in the medical… Continue reading

Data Aggregation using Pen Clinical Audit Tools

Pen CAT Plus

In last week’s blog we explored the topic of cancer screening data using MedicalDirector and Best Practice software. We discussed current limitations and offered free custom-made sql queries for advanced cancer screening searches.

This week we’re sharing Katrina Otto’s presentation created for North West Melbourne PHN Primary Care Conference (29 March 2017). Called Data Aggregation for Business & Clinical Quality Improvement using Pen CAT4, this presentation focused on analysing practice data using Pen… Continue reading

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