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PracSoft is a practice management software program owned by MedicalDirector and used by thousands of practices across Australia.  

Improve your medical practice with PracSoft training today.

Often when we are self-taught or taught by other busy staff we miss fully utilising features that could save valuable time and money.

PracSoft – what don’t you know?

Whether you are new to PracSoft, progressing with Digital Health or ensuring you are maximising efficency in your practice we can help take you to that next level of efficiency.

Our goal is to make your daily processes easier, building confidence and competence.

Flexible training solutions to suit busy practice staff:

What don’t you know? Prioritise your learning objectives.

Katrina Otto, Train IT Medical Principal & Owner, is one of Australia’s most experienced PracSoft trainers – she has been been training PracSoft for 20 years and is an approved MedicalDirector software trainer who regularly presents training courses and roadshows across Australia for the software company owners, MedicalDirector. 

In addition Katrina has 30 years of experience working in medical offices, many years as a Practice Manager herself and is regarded as an ‘industry/subject matter expert’. She is able to quickly identify skills and knowledge gaps and quickly contextualise training to improve efficiency.

Katrina also has considerable medical billing expertise and has taught accredited medical accounts subjects as part of formal medical administration qualifications for many years and regularly presents on ‘Maximising Revenue’, “MBS Item Numbers and ‘Optimising Medicare Billing’. Read more.

Katrina and the Train IT Medical team provide onsite training and consultancy services to practices, online training and conducting Webinars.

Contact us and learn with the most experienced trainers around.




“We recently installed PracSoft at our surgery and attended a training session with Katrina Otto at Train IT Medical prior to the installation. The day we went live at the surgery Katrina was on hand to guide us through every stage, continually giving guidance and encouragement along the way. Katrina’s patience and the way in which she explained the program was and still is immeasurable.

We have also had the opportunity to have two in-house training sessions.  I have nothing but praise for Katrina as do all the girls at the surgery.                                   

Mary Rose McNamara, Practice Manager



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