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Onsite & Online

Online Training and Webinars

Training in the comfort of your own office.        For one stafffmember or the whole team!         Upskill in your lunch hour!

Providing Quality Staff Training is a practice standard. Let the experts handle your health IT training. 

Consider a 1 hour online session for all new staff so the expectation of clinical data collection is clear and the potential for database ‘mess’ is minimised due to not quite understanding the programs. Even if staff have used the program for years, there are always recent changes and more to learn. Remember, we don’t know what we don’t know!

All you need is your computer, an internet connection and a telephone.

Popular focus topics include:

Recalls & Reminders (including SMS)

Improving Data Quality

Digital Health & Secure Messaging

Templates and letter writing

Care Plans and MBS Item numbers.

Or just bring your list of questions/challenges and we will tick those off!

Same hourly rate applies whether 1 staffmember or 10 attend training with us.

Tell us what software you have and what your training goals are.  Book an online session with us today.

Ask us for our general list of software-related topics to help you undertake a learning needs analysis with your team and identify learning priorities.

Online training is perfectly suited for the busy health professional.
Practice-specific questions and issues can be instantly addressed.

Learn how more effective use of your clinical software can:

  • Save time and money
  • Improve patient safety
  • Meet accreditation standards
  • Improve clinical documentation
  • Generate practice incentive payments
  • Improve clinical outcomes
  • Improve data quality
  • Help you keep up with what’s new in our rapidly changing health arena.

What’s the difference between Online Training & Webinars?

Online training is training completely customised for you. Training can be one-on-one, small groups or the entire practice. By using a speakerphone and sharing a computer screen and mouse the sessions become completely interactive. One practice employee commented “It’s just like you are here without taking up any space”.  Contact Us today and tell us what you need. 

Webinars (web-based seminars) are one hour structured sessions with multiple attendees usually from multiple practices. Topics are predefined. Read more about Webinars.

Were you looking for a structured webinar for a larger group of learners, perhaps attending from multiple sites?  Read more on our Webinar page here.

Our non-clinical staff complete training appropriate to their role and our patient population”
(C8.1 RACGP Standards for General Practice, 5th edition).


With online training we can quickly understand a skills assessment, identify knowledge or skills gaps and implement a learning plan to suit individuals.
We embed learning on topics such as confidentiality, communicating with patients and medical practice reception into our general training on use of technology. We focus on ensuring a systematic practice approach to maximise efficiency, safety and practice revenue.

Let us use adult education expertise and our 20+ years experience training practice staff to help you or your team.

Onsite Training

  • Clinical Staff Session on pre-defined topics eg. what’s new, recalls, pathology management, eHealth
  • One-on-One Sessions with individual staff
  • Administration Team Sessions
  • Lunch hour presentation with the Clinical team

Practice Improvements which will:

  • save you valuable time
  • enhance clinical outcomes and patient care
  • maximise practice income.
  • easily meet accreditation requirements
  • allow an independent assessment of practice processes and improvement suggestions

Ensure your whole team is on the same page by bringing the workshop to you.
Completely customised training content and delivery options.
Travel costs apply if outside of Sydney.

Tell us about your practice and how we can help with training and improvements.

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