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PracSoft is a practice management software program owned by MedicalDirector and used by approximately 3,500 practices across Australia.  

Improve your medical practice withMedicalDirector_PracSoft
PracSoft training today.

Often when we are self-taught or taught by other busy staff we miss fully utilising features that could save valuable time and money. Let us help fill the gaps.

PracSoft – list of training topics.

Whether you are new to PracSoft, preparing for eHealth, or ensuring you are maximising effiency in your practice we can help take you to that next level of efficiency.

Our goal is to make your daily processes easier, building confidence and competence.

We offer a training solution to suit you:

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Competence builds confidence.

Learn with the most experienced trainers around

Katrina Otto, Train IT Medical Principal is an approved MedicalDirector software trainer and regularly presents training courses across Australia for MedicalDirector  in addition to providing onsite training and consultancy services to practices, online training and conducting Webinars.

Katrina is one of Australia’s most experienced PracSoft trainers – she has been been training PracSoft for over 18 years!  In addition she has over 20 years of experience working in medical offices as a Practice Manager herself so really knows the medical world.

Katrina is also a well respected TAFE Specialist Teacher of Medical Administration and Practice Management. She is regarded as an ‘industry/subject matter expert’ and at various times has been responsible for the design, development, delivery and assessment of accredited qualifications  from Diploma of Practice Management to Medical Reception courses.  Examples of regular units of competency regularly taught include:

  1. ‘Prepare and Process Medical Accounts’
  2. ‘Maintain Patient Records’ and ‘Confidentiality
  3. ‘Privacy and Security in the Medical Office’.

Practice Managers and Owners

  • Could there be more streamlined billing or workflow solutions for your practice?
  • Could your staff further develop their understanding of Medicare exceptions and reporting?
  •  Is there possibly money owed to your practice?
  •  Are you maximising your income?

Contact us today.


“We recently installed PracSoft at our surgery and attended a training session with Katrina Otto at Train IT Medical prior to the installation. The day we went live at the surgery Katrina was on hand to guide us through every stage, continually giving guidance and encouragement along the way. Katrina’s patience and the way in which she explained the program was and still is immeasurable.

We have also had the opportunity to have two in-house training sessions.  I have nothing but praise for Katrina as do all the girls at the surgery.                                    Mary Rose McNamara, Practice Manager


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