Quality Training for your practices & staff
We coach practices and practice support teams.
Have you considered purchased coaching with Train IT Medical consultants for your practices? Our expert practice management and nursing team have over 100 years collective experience, leadership and change management expertise and ideas that will inspire everyone. They are also qualified adult education experts so can quickly identify and fill learning gaps and work with clients to design personalised continual learning plans.
“You are fantastic, thank you for being so amazing and efficient.
We appreciate you so much”.
PHN Practice Support Officer.
Training designed by qualified educators with years of practice experience
- Digital Transformation as a Quality Improvement Strategy
- Recalls and Reminders using Bp Premier & MedicalDirector
- Accreditation & Risk
- Heart Health Checks
- Managing Challenging Patient Behaviour
- Risk Management for Accreditation (using Bp Premier & MedicalDirector)
- Strengthening your team
- Leading from the middle
- Advanced Medical Receptionist Training
- Practice Management – Back to Basics
- Leading Quality Improvements – including PIP QI
- Accreditation (RACGP) standards relevant to Bp Premier
- Accreditation (RACGP) standards relevant to MedicalDirector
- Maximising benefit of digital health.
- Digital Health in 2023 – optimise your tech stack.
- Advanced Tips for Bp Premier
- Advanced Tips for MedicalDirector
- Leading your team with self-care and team-care.
- Telehealth & MBS Item Numbers
- My Health Record, AIR and PRODA.
- Recalls, Reminders & Cancer Screening
- Data Driven Improvements (including data cleansing and coding)
- Building patient engagement/Maximising Revenue/MBS Item Numbers
- Using technology to identify care gaps
- Digital Health Improvements including the ‘Active Script List.
- Patient registration and continuity of care.
- Using Pen CS &/or Polar for practice improvements
- Leading your team with self-care and team-care.
- Skills for conducting challenging patient and staff conversations
- Dealing with aggressive patients.
Our Webinar Packages for Primary Health Networks
Each webinar is customised for your event, area and learning priorities.
Recordings can be made of each webinar and then packaged into eLearning courses and hosted on our Learning Management System (LMS).
Activity Requirements you receive when you book a webinar with us:
- Design & Delivery of customised 1 hour webinar
- Liaison/meetings with PHN team and any co-presenters
- Provision of webinar platform
- Customised PHN branding invitation & reminder administration
- Creation of interactivity eg. polls, questions, live chat
- Management of live event
- Report on attendance
- Report on feedback
- Promotion of event
PLUS (optional):
- Detailed PHN webinar report
- Shareable Q&A from webinar
- Detailed evaluation survey (in collaboration with PHN)
- Development of eLearning course with resources
- Hosting of recording webinar and access to online learning platform (LMS) Monthly PHN reporting on practices accessing eLearning
What is an ‘LMS’?
A Learning Management System (LMS) is where we host online learning for your practices.
You can build and host online courses on your own LMS – OR – we could help save you over $100,000 and make it all easy by hosting courses for your practices on our LMS. Your practices receive a code and can access your webinar recordings or courses.
With Train IT Medical LMS you also receive added extras like continually updated software training materials and all important human engagement with your learners to support continual improvements.
Why Choose Us to deliver?
All eLearning is designed by Katrina Otto who has a Bachelor of Adult Education and over 20 years experience as both a teacher and Practice Manager.
Katrina has led her own private training organisation – Train IT Medical – for the past 14 years and taught thousands of practice staff on site, via webinar and at conferences and courses. Katrina also has 23 years experience as a TAFE teacher of accredited training.
For TAFE Katrina helped design and teach qualifications from ‘Introduction to IT to Diploma of Practice Management.’ She has taught thousands of medical receptionists and aspiring health professionals and teaches most subjects related to medical practice management including Medicare billing.
Katrina pioneered blended classroom delivery for Health Administration training at Sydney TAFE and was one of the first teachers to introduce eLearning via a moodle into her accredited courses.
Katrina is an approved trainer for the Department of Health, the Australian Digital Health Agency as well as most major medical software vendors including Medical Director and Best Practice Software. Katrina has consulted to Medicare, the Professional Services Review Board and Australian medical indemnifiers.
APPROVED TRAINER FOR
We are committed to supporting your teams and practices on their learning journey and are excited to introduce our new LMS to you.
Workshops & Coaching
We offer Group Workshops, Courses, Practice Visits, Coaching, Courses & eLearning because we cater to your training needs.