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My Health Record is now an ‘Opt-out’ System

Train IT Medical Principal Katrina Otto’s interview with HotDoc

My Health Record is a digital record allowing a patient to access a summary of their health information securely online. The record can also be accessed by health practitioners who are directly involved with the patient. This year there is a My Health Record Expansion Program being implemented across Australia. We spoke to Katrina Otto, an official My Health Record trainer, to find out more about how the new system… Continue reading

Recalls & Reminders – why is it so hard?

Why do so many practices have difficulty designing and using an effective recall and reminder system that doesn’t end up in an unworkable mess?

Make sure your practice system is designed with the following characteristics in mind and you will have a safer and more effective recall and reminder system:

Collaborate as a practice team and design one clear practice-wide system followed by all staff

Separate ‘recalls’ from ‘reminders’ to make your practice system more manageable:

Recalls = ‘clinically… Continue reading

2017 Reflections & Christmas greetings

 

2017 Reflections

Each year I like to take the time to write a Xmas blog post because it gives me the opportunity to reflect on the past year and consider what has been achieved. I am a big believer in celebrating successes and evaluating in order to make improvements.

We’re loving the fact quality data is now a hot topic in health. This has meant an even busier year for myself and my wonderful team which has grown with… Continue reading

Free Resources – In case you missed them

In this blog we are highlighting the many free resources we have developed with our customers in mind.

We know from the feedback we receive that our educational resources are highly valued and regarded by many of you as a source of learning and expertise that is unavailable elsewhere.  We aim to keep making resources available for free for you for as long as possible.

Just in case you have missed some of our recent and most popular… Continue reading

The New Cervical Screening Test & your Practice Recall and Reminder system

What you need to know if you use MedicalDirector or Best Practice Software for your Recalls and Reminders.

Cervical Screening Program Changes as of 1/12/17:

The two-yearly Pap test for women aged 18 to 69 will be replaced by a five yearly Cervical Screening Test (CST) for women aged 25 to 74. Key changes include:

    • your recall and reminder system!!
    • the age at which screening starts will increase from 18 years to 25 years
    • self-collection option for under screened or… Continue reading

Developing a ‘My Health Record’ Practice Workflow

Developing a ‘My Health Record’ Workflow

I am starting to hear good stories of benefits for healthcare providers and their patients using the My Health Record system. Of course what we need now is most of our patients to have a My Health Record and viewing and uploading to become routine. Only then will we start to see regular, significant benefits for our practices and patients. So right now all of… Continue reading

Event Summaries & The My Health Record System

I wanted to share with you my latest Webinar recording on the topic of ‘Event Summaries’ –  Click here to watch or view PowerPoint slides here.

I was asked to host this Webinar for the Australian Digital Health Agency (ADHA) and the Australian Association of Practice Managers (AAPM) and it covers the different uses for Event Summaries versus Shared Health Summaries with Australia’s My Health Record system.  Thanks to the 500+ people who… Continue reading

The New eHealth Sandpit

Help prepare your practices for the next round of changes to the Practice Incentives Program eHealth Incentive (ePIP)

Do you have a patient in your medical software called Test Test? Most medical practices do. This is important when first learning software. When I started eHealth training more than 3 years ago I found doctors and staff in practices wanting a ‘test’ patient to practise the new process and to build confidence (before having to upload for… Continue reading

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