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Doctors

Putting heart into systematic, preventive health care.

Tamworth, September 2019:

I was picked up at Tamworth airport and driven to my hotel by a professional driver, a lovely guy, aged probably in his early 30’s. We chatted and he asked me why I was visiting his town. When I told him Hunter New England has the highest incidence of preventable deaths from heart disease in NSW and myself and many health professionals were all there to work together to try to change that – to ‘Save 2000… Continue reading

Christmas 2018 blog

Merry Christmas & Reflections on 2018

As I prepare for my 56th flight of the year to return home for a Christmas break I reflect on the reasons why 2018 has been one of my favourite years in this 12th year of running my business. For me the reason is the connection to people.

No doubt the  reason I am feeling even more connected to people this year is because we did more consulting, more in-practice and online customised… Continue reading

US ‘person-centred’ study tour part 2: Georgia

I am very privileged to be on this US ‘person-centred’ study tour (see prelude & part 1 of tour here) with a clinician who  has worked half their life in Australia and half in Georgia, USA. They currently work in the US and have joined me on this tour which is both enlightening and also opening many extra doors, enabling detailed insights into US systems and the impact of recent large-scale patient-centred healthcare reforms.

Family and… Continue reading

‘Health Care Homes’ – alternative Australian models

Health Care Homes – Blog 4 of 4 part series

Most general practices we work in these days are struggling to remain viable whilst continuing to offer a high standard of healthcare. If they are still bulk billing it is not uncommon for doctors to see 50 patients per day and patients to wait over an hour to be seen. I am finding if practices are not already charging patients a gap fee they are talking about introducing one.… Continue reading

Health Care Homes – Success Stories so far

Health Care Homes – Blog 3 of 4 part series

It is really too early in the official Health Care Home trials to expect significant improvements in patient health outcomes. Many sites “took a while to get going” and some are still at the very beginning stage of registering patients. In last week’s blog I outlined technology and other challenges which have slowed progress.  This week however I want to share a few very early ‘success stories’.

Essentially,… Continue reading

My Health Record is now an ‘Opt-out’ System

Train IT Medical Principal Katrina Otto’s interview with HotDoc

My Health Record is a digital record allowing a patient to access a summary of their health information securely online. The record can also be accessed by health practitioners who are directly involved with the patient. This year there is a My Health Record Expansion Program being implemented across Australia. We spoke to Katrina Otto, an official My Health Record trainer, to find out more about how the new system… Continue reading

2017 Reflections & Christmas greetings

 

2017 Reflections

Each year I like to take the time to write a Xmas blog post because it gives me the opportunity to reflect on the past year and consider what has been achieved. I am a big believer in celebrating successes and evaluating in order to make improvements.

We’re loving the fact quality data is now a hot topic in health. This has meant an even busier year for myself and my wonderful team which has grown with… Continue reading

Free Resources – In case you missed them

In this blog we are highlighting the many free resources we have developed with our customers in mind.

We know from the feedback we receive that our educational resources are highly valued and regarded by many of you as a source of learning and expertise that is unavailable elsewhere.  We aim to keep making resources available for free for you for as long as possible.

Just in case you have missed some of our recent and most popular… Continue reading

Happy New Year!

Welcome Back! We hope you are having a great summer.

As we ease our way into this new year I thought I’d take a moment to look ahead in preparation.

Our business philosophy is that it is easier to keep up than catch up and I feel this will be vital in 2017 which will bring many more changes. With change comes the need for continual learning and improvements.

Here are just a few of the changes we’re thinking of… Continue reading

Reflections on 2016

As I sit at my desk and the end of 2016 draws near, I like to look back and consider what we’ve achieved. This year 5,440 people attended our training events and as I reflect my overwhelming feeling is how lucky we are here in Australia to have the incredible healthcare providers and services we have. 

My team and I completed 174 practice visits, took 67 flights and presented at 79 events and conferences to over 2154… Continue reading

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