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We train hundreds of health professionals each year – we have lots of testimonials!

Here’s a sample of some of the comments our clients have happily documented.

Testimonials from Doctors

Testimonials, doctors, eheath, health “A brilliant, engaging instructor. Good hands-on experience and a positive experience.”
Dr Ross Wilson, George Street Medical, Bathurst.

“Excellent presentation. Will help to create better clinical notes and care plans”
Dr Ismail Abdurahman, Forest Mall Medical Centre, Hurstville, NSW

“Will make it easier to go paperless. Very good practical session. Helpful to my practice and my staff. Approachable. Well explained.” Dr O Gaing, GP, Cringila, NSW

“An excellent source of extremely useful information to help streamline keeping useful clinical information. Will help keep more accurate and up-to-date notes, better time management, easier access of information.” Dr K Ghosh, GP Registrar, Aboriginal Medical Service, Nowra

Read more testimonials from doctors


Testimonials from Practice Staff

“Great session. I learned so much. Can’t wait to use my new skills. I am so glad I attended as I will now be able to streamline some processes in my workplace. Thanks to Katrina!” Terrin Hughes, Practice Manager, Scoresby Medical, Vic.

‘Today has been the best and most well taught/informative IT related training session/workshop I have every attended – and I’ve been a Practice Manager since 1993! Thank you and well done Katrina.” Jo Werda, Mostyn Street Clinic, Castlemaine, Vic

“This will help me become more efficient and save time. Katrina is a very good teacher, very friendly”  Kathryn Mason, Medical Receptionist, Nagambie Medical Centre, Nagambie Vic.

Read more testimonials from Practice Staff


Testimonials from Nurses

“Brilliant – much more useful than I’d imagined. Very many ‘tabs’ I had never, ever used previously. Improvement of patient care; improved practice. Cleaning up data.  Great contact to ask questions. Thank you!” Barbara Clare, RN, Ourimbah University Campus, Newcastle, NSW

“Really great day, very informative. Will assist in my practice by less time typing and more time focussing on the patient.”  Nicole Ray, Registered Nurse, Bexley, NSW

“Yes, yes, yes – will assist our practice in many, many ways. Thank you so much – will be hugely beneficial. Really enjoyed it and it will make things easier. You are so helpful and good at your job.” Maree Davis, Registered Nurse, Fox Valley Medical Centre, Wahroonga NSW.

Read more testimonials from Nurses


Testimonials from health related organisations

“Katrina is an incredibly effective trainer and change agent. She clearly communicates the benefits of technology to health practitioners and gives them effective tools to start them on the journey. Many people talk about change in the health sector, Katrina is one of the very few who has experience of successfully delivering it. I used Katrina’s services during our training and customer roadshows. The content, customer engagement and feedback was always excellent. If you’re looking to significantly improve results, I recommend you contact Katrina” Phil Offer, CEO 

“Katrina Otto is simply the best trainer in Australia for General Practice software, especially Best Practice and Medical Director. I have organised Katrina’s training in webinars and classrooms. She always leaves staff inspired to get the most out of their software to save themselves time, money and improve patient care.” Carey Doolan, Change Lead at eHealth NSW

“Katrina has a great deal of experience and knowledge in medical computer software. She has assisted many doctors and their practice managers in learning how to best utilise the software. Many practitioners do not effectively use the software to manage recalls, centralised test tracking or centralised referral tracking to monitor patient continuity of care. Katrina provides excellent education via webinars. This is a great service to practices where all practitioners and staff can sit in one room and watch her live webinars at a minimum charge. Katrina’s website also contains some useful resources to assist in learning more about the medical software and how you to effectively use it to minimise a practitioner’s stress in wondering what they may miss or fail to follow up. Katrina explains the use of pathology and correspondence management in a practical way. Katrina also comes to the practice to provide one on one consultancy services which provides a good trouble shooting educational service. She is a resourceful professional.” Marianna Kelly, Senior Medico-Legal Risk Manager at Avant Mutual Group Ltd


“Katrina is a fantastic trainer and practice consultant with a big picture understanding of how technology can be leveraged by the modern medical practice. Katrina has had a long association with Tyro, not only as an Integrated Medicare Easyclaim trainer for our community of users but also as a ‘go-to’ industry expert for the Tyro health team. I’ve been lucky enough to see Katrina present and facilitate many workshops across Australia and know attendees always appreciate her in-depth knowledge of Medicare, eHealth and practice management best practices.

I’d highly recommend Katrina to any medical practice or health organisation looking for a consultant who understands that technology should be about enabling teams across the practice to work smarter, not harder.” Jessica Ellerm, Tyro Payments and Fintech Commentator

“For over 5 years I hired Katrina to provide training services to our customers both int e GP and Specialist markets. The feedback from these sessions was always positive. I found Katrina to be knowledgeable conducting herself in a professional manner at all times. Katrina is able to build a good rapport with those that she is training and is able to pass on her training in a coheseive and easy to understand manner.” Greg Atkins, Customer Service & Operations Managers (eHealth) HealthLink.


Read more testimonials from PHNs etc

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