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Christmas 2018 blog

Merry Christmas & Reflections on 2018

As I prepare for my 56th flight of the year to return home for a Christmas break I reflect on the reasons why 2018 has been one of my favourite years in this 12th year of running my business. For me the reason is the connection to people.

No doubt the  reason I am feeling even more connected to people this year is because we did more consulting, more in-practice and online customised… Continue reading

Cancer Screening

What’s hot:

Recommended resource for patients: A guide to understanding your Cervical Screening Test Results

  MedicalDirector BP Premier

Enter cervical screening result Summary Sheet Summary Sheet Enter bowel screening result Summary Sheet Summary Sheet Enter breast screening result Summary Sheet Summary Sheet

BP Premier – Extracting Cancer Screening Metrics – ask us for our specially written SQL queries to assess your patient’s screening history.

As at 1 December 2017 the Pap test  changed to a five yearly… Continue reading

Cancer Screening & Prevention – Free Resources

New resources to assist practices and PHN’s identify at risk patients and measure screening rates




On average, one in two men and one in three women will be diagnosed with a form of cancer during their lifetime. Cancer is now the largest cause of disease in Australia, surpassing cardiovascular disease (Cancer Institute NSW).

Improving cancer screening rates and reducing cancer risk amongst our population is a key priority area for Primary Health Networks (PHN’s) and general practices.… Continue reading

Christmas Blog

Welcome to the Christmas issue of the Train IT Medical blog.

As we near the end of 2015, we thought we’d share some of the work we have been involved in and our plans for 2016.




  • Trained 2,535 people
  • Designed and delivered 55 workshops
  • Presented at 16 conferences
  • Trained in every capital city of Australia
  • Provided onsite training in 26 country towns
  • Trained for Medicare Locals & more recently Primary Health Networks… Continue reading

PIP QI Free Resources from Katrina Otto

The new Practice Incentives Program: Quality Improvement – PIPQI starts today – 1 August 2019! Read official details from the Department of Health here.

Train IT Medical Principal Katrina Otto has now delivered 11 workshops on PIP QI for 385 GPs, nurses, practice managers, PHN and practice support staff across Australia so we’ve heard plenty of questions and have plenty of answers for you. We’ve continually improved our presentations based on some surprising findings when delivering the workshops (more… Continue reading

US ‘person-centred’ study tour part 3: New York

What an incredible experience New York was! Visits included 2 Urgent Care centres, 4 Pharmacies (which have to be seen to be believed), a Physical Therapy centre (Physio) and the famous Mount Sinai hospital. From my 3-state tour I now have 35 pages of notes (and 400 photos) but to summarise, my top 5 learnings were:

  1. Health care roles are evolving  It is common for patients to see at least 3 clinicians in one visit. A patient in the… Continue reading

US ‘person-centred’ study tour part 1: Honolulu

This is blog/report 1 of my October ‘person-centred’ US study tour. These blogs will be long as I condense many visits from each US state into weekly posts. See my facebook and twitter posts for regular commentary and onsite photos.

I am fortunate to have family living in the US who (although they think I am weird) have kindly allowed me to accompany them on their medical appointments and experience care from a patient perspective. I am also… Continue reading

Medical Billing

Medicare free eLearning

Medicare Billing Medicare Billing – Chronic Disease Management Medicare Billing –  Skin Cancer 

Guide to Medicare for Indigenous Health Services


If you are new to the Australian Health Care System or starting work in a medical practice read this first:  How it works – 


Item Number Guides and Summary Sheets

MBS Quick Guide – Australian Doctor – November 2019

Medicare Education guide – Billing skin lesion treatment & biopsy items… Continue reading

2017 Reflections & Christmas greetings


2017 Reflections

Each year I like to take the time to write a Xmas blog post because it gives me the opportunity to reflect on the past year and consider what has been achieved. I am a big believer in celebrating successes and evaluating in order to make improvements.

We’re loving the fact quality data is now a hot topic in health. This has meant an even busier year for myself and my wonderful team which has grown with… Continue reading

Free Resources – In case you missed them

In this blog we are highlighting the many free resources we have developed with our customers in mind.

We know from the feedback we receive that our educational resources are highly valued and regarded by many of you as a source of learning and expertise that is unavailable elsewhere.  We aim to keep making resources available for free for you for as long as possible.

Just in case you have missed some of our recent and most popular… Continue reading

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