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Read more testimonials from PHNs and other organisations

“Thank you once again for a great training session. The Primary Care Support Team really got a lot from it and now feel more confident with the clinical software systems they will encounter as a part of their role in supporting general practice” Elisa Manley,  Senior Manager, Primary Health Care Support, Nepean Blue Mountains Medicare Local.

“On behalf of Inner West Sydney Medicare Local, I would like to thank you for your participation in the recent CPD event held on 20/11/2013 at Ashfield, Sydney. Your presentation on Meaningful Use of eHealth was invaluable to our general practitioners, practice staff and allied health professionals. The feedback we have since received has been very positive. Dr Michael Moore, Executive Officer, Inner West Sydney Medicare Local Ltd.

“I just wanted to send you a special thanks for the webinars you have presented over the past 7 months – they have all been very well received, feedback has been great and especially surrounding your style of presenting, patience and knowledge of topic. These webinars have set the standard for our next series’ covering human resources, quality improvement and telehealth and I hope the feedback is as positive as the software packages you delivered!” Laura Harnett, Practice and Workforce Support Coordinator, Rural Health West

“Just a short note to express my personal gratitude for the training you delivered in Port Macquarie. Despite being a reasonably seasoned user, I came away with 18 new tricks about MD! Amazing!
Ben Somers, Clinical Support Officer, Durri Aboriginal Corporation Medical Service

“Fabulous presenters! Very knowledgeable team. They gave the knowledge in a less-tech-jargon-intensive way. All the tips are practical and realistic. Would recommend this!” Rocky Luo, eHealth Practice Support, Northern Sydney Medicare Local.

“Thank you for the webinar today. We all found it very helpful”. Michelle McClure, Program Manager eHealth, Area Manager Wheatbelt, Medicare Local South West WA.

“I have had prior exposure to PracSoft but Katrina covered the use of software in a very structured way and helped to fill in gaps.” Alex Dolezal, IT/IM Project Officer, Central Sydney GP Network, NSW.

“This course has given me a better understanding of the uses of Medical Director and the confidence to use it. The course was very applicable to general practice and I would recommend it to anyone working in the area.” Chronic Disease Management Program Officer, Sutherland Division of General Practice.

“Very responsive, articulate and personable presentation by Katrina. Learnt a lot!” Lidia Slucki, Program Co-ordinator, GP & Allied Health Support, Inifinti Health Solutions, Preston, Vic.

“I will now be able to go out to practices in my area and train them on how to use the software effectively so it benefits their practices and patients. Very helpful course from having little or no knowledge about Medical Director, I have come away from today with a great understanding of the areas covered. But still lots more to learn! Melanie Cousins, Practice Support Officer, Illawarra Shoalhaven Medicare Local.

Very thorough and fascinating training session. Thanks. Karen Aitken, Primary Care Support Officer, North Sydney Medicare Local.

Will help me to answer any questions the doctors/Practice Managers always have for me (that aren’t eHealth related).  Laura Kaasamani, eHealth Project Officer, Western Sydney Medicare Local (WentWest). NSW.

“Really informative. Very happy how friendly Katrina was.” Simone Allen, KRS Health, Wagga Wagga

“This will help me in training other practices. A very informative and interesting presenter – had a great presence.” Anita Erceg, Program Officer, Wheatbelt GP Network, Northam, WA.

Simplicity | Excellent Training Techniques | Very clear and easy to understand. Mary Gorgievski, Sales Manager, IT & T, Wollongong.

“Thorough and knowledgeable”, Laura Fewson, KRS Health, Wagga Wagga, NSW

“Very useful” Troy Cowin, Perth Systems.

“Very relaxed environment, Very friendly trainer. 3 most useful aspects learnt: Financial side, double-booking, Messenger”. John Abraham, Systems Engineer, Computer Care, Chatswood, NSW.

“Great intro. Great group of trainees who asked great questions. Katrina was approachable and friendly which made it easy to ask questions.” Liz Watson, Practice Management Project Officer, Central Sydney GP Network, NSW.

“This course has given me a better understanding of the uses of Medical Director and the confidence to use it. The course was very applicable to general practice and I would recommend it to anyone working in the area.” Chronic Disease Management Program Officer, Sutherland Division of General Practice.

“Katrina Otto conducted Medical Director training for general practitioners and their staff for South East NSW Division of General Practice Education Day. All the evaluations confirmed our impression that Katrina has an excellent grasp of her topic and knows how to pace the course and to provide a content that keeps everyone engaged and imparts crucial knowledge for improving practice systems. Regardless of the starting point of participants, all of them gained new skills and found the course useful. We are now hoping to expand the course to other regions.

Katrina is professional, well presented and has a very pleasant personality that made dealing with her a pleasure. I would recommend her to any group that wants to improve the outcomes of their Medical Director usage”. Suzanne Blogg, Quality Improvement Officer, South East NSW Division of General Practice

Feedback from a 2013 Illawarra Shoalhaven Medicare Local workshop:
Summative comment:

–       Good presentation – interactive
–       Great session – extremely helpful
–       Excellent speaker – thanks
–       Really informative – also great networking opportunity
–       Well covered – plenty of information but didn’t feel overloaded
–       It was great and Katrina was very thorough and easy to follow and understand
–       Good value
–       Fantastic – great presenter

 

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